Assisted Living Community in Milaca, MN
“Beautiful,” “compassionate,” “warm” and “friendly” are just a few of the adjectives we hear often from residents and family members about Country Meadows Assisted Living.
A 32-unit apartment building with three different floor plans, Country Meadows provides residents with a variety of living arrangements, allowing them to find an apartment that best fits their housing needs.
As part of the continuum of care campus in Milaca, we strive to provide an assisted living facility that gives our residents all the comforts of home and the best in healthcare.
If you are interested in learning more about Country Meadows Assisted Living or would like to schedule a tour, please contact KathyAnn Langlie, Country Meadows Housing Director, at (320) 983-6386.
The Confident Choices program was designed by LeadingAge Minnesota, the state’s largest association of organizations that serve older adults. The requirements for Confident Choices designation have been developed by experienced senior housing providers and are focused on practices that have a direct impact on the resident experience. Areas of evaluation for the Confident Choices designation include Quality, Professional Experience, Customer Satisfaction, and Ethical Conduct. For more information about the Confident Choices program, please visit www.confidentchoices.org
Milaca, MN. Monday, March 13, 2017 – Country Meadows of Milaca, a Milaca – based provider of assisted living services for seniors, is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2017 Customer Experience AwardTM. Qualifying for the award in the categories of dining services, Country Meadows of Milaca displays a continued dedication to providing Best in Class senior healthcare services.
KathyAnn Langlie of Country Meadows of Milaca describes receiving the award as an honor, stating that we are always striving to meet, and exceed, our resident and employee’s expectations. We strive to listen carefully and make appropriate changes to ensure the very best in resident care and work environment. .
Throughout its 10 year history of serving the community, Country Meadows of Milaca has placed a strong emphasis on ensuring that the individual needs of every resident are met. Over the course of 2016, a sampling of Country Meadows of Milaca customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Country Meadows of Milaca in specific categories.
Every month, Country Meadows of Milaca has gathered its real-time survey results in order to gain a better understanding of the resident’s needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, Country Meadows of Milaca has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each resident’s experience.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 20 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico.